FAQ
Your questions, answered
Everything you might want to know about hyperbaric oxygen and red light therapy at our Newquay clinic. Can't find your answer? Just give us a ring.
General
Do I need a GP referral to book?
No, you can book directly with us. If you have a medical condition or take regular medication, we'd always recommend checking with your GP before starting any new therapy. You'll also fill in a short health form before your first session.
What's the difference between HBOT and red light therapy?
Hyperbaric oxygen therapy (HBOT) means lying back in our pressurised chamber and breathing oxygen for 60 or 90 minutes. It's calm and quiet, and lots of people use it as proper time to switch off.
Red light therapy (RLT) is 20 minutes in our 360° full-body bed, bathed in warm, gentle light across five wavelengths. It's quick and easy to fit into a busy day.
Not sure which suits you? That's exactly what our free consultation is for.
Can I combine HBOT and red light in the same visit?
Yes, and lots of people do. We recommend doing red light therapy first, then heading straight into the hyperbaric chamber. When you book, just choose your red light session followed by your HBOT session back to back.
Is there a free trial or taster session?
Yes. Our free 3-stage consultation starts with a quick phone call, then a visit to the clinic with a free 15-minute HBOT taster, so you can try it before you commit to anything.
Is red light therapy available in Newquay?
Yes. We have a 360° full-body red light therapy bed at our clinic at Prow Park, Treloggan, Newquay (TR7 2SX), with free parking right outside. Sessions are 20 minutes and you can book online.
Sessions & booking
How long are the sessions?
- Hyperbaric oxygen therapy: 60 or 90 minutes
- Red light therapy: 20 minutes
- Free consultation: a short phone call, then around 30 minutes in clinic including a 15-minute HBOT taster
Aim to arrive 5 to 10 minutes early so you can settle in.
How much does a session cost?
You'll find all our prices on our Prices & Booking page, including single sessions and money-saving bundles. New to us? Start with a free consultation, which includes a complimentary 15-minute HBOT taster.
How often should I come?
It depends on what you're hoping to get from your sessions and what fits around your life. We'll suggest a rhythm that suits you during your consultation, and our bundles make regular visits better value.
What should I wear?
HBOT: comfortable, loose clothing, ideally cotton. Leave jewellery, watches and anything metal at home.
Red light: wear as much or as little as you're comfortable with. Light only reaches uncovered skin. You'll have privacy to change, and we'll provide protective eyewear.
Do I need to do anything before my session?
Before HBOT:
- No heavy meals within 2 hours
- Avoid alcohol, caffeine, smoking and fizzy drinks
- Skip cosmetics, perfume, deodorant and heavy lotions
- Don't fly within 24 hours of your session
Before red light:
- No makeup, moisturiser, sunscreen or skincare on the areas being treated
- Avoid heavy creams, oils or SPF on the day
- Avoid alcohol, caffeine and smoking
What is your cancellation policy?
Plans change, we get it. Please give us at least 12 hours' notice to cancel or move a booking. You can do it yourself using the link in your confirmation email. If something comes up last minute, give us a call and we'll do our best to help. You can read our full cancellation policy here.
Safety
Are these therapies safe?
Both therapies are widely used and well tolerated by most people. Your wellbeing comes first, so everyone completes a health and consent form before their first session, and we'll go through anything you're unsure about. If you have a medical condition, please check with your GP before booking.
Are there any reasons I couldn't use the therapies?
There are a few situations where it's best to wait or check with your GP first. For example:
- Pregnancy
- A cold, flu, or blocked sinuses or ears (HBOT)
- Recent ear or chest surgery or injury (HBOT)
- Sensitivity to light, or medication that makes you light-sensitive (red light)
- Epilepsy or a history of seizures
This isn't a complete list. Our health form covers everything, and if anything comes up we'll talk it through with you.
Will red light therapy give me a tan?
No. Our red light bed doesn't use UV light, so it won't tan your skin. It's not a sunbed.
Is the HBOT chamber claustrophobic?
Most people find it more spacious and relaxing than they expected. That's one of the reasons we offer a free 15-minute taster, so you can see how you feel before booking a full session. We're right there throughout, and if you'd like to stop, we'll bring your session to a close. It takes a few minutes to bring the chamber back to normal pressure.
Can children use the therapies?
Our sessions are for over-18s. Under-18s may be able to use them with consent and supervision from a parent or guardian. Please get in touch first.
Still got a question?
We're always happy to chat. Give Zac a ring, or book a free consultation and ask anything you like.
Our therapies support general wellbeing and complement, not replace, medical treatment. Always consult your GP before starting any new therapy.